Itchy Trigger Finger Syndrome

Just because you can send an email instantly, it
doesn't mean you should.

When you want to issue a stinging rebuke to a customer
who seems hell-bent on provoking an argument and
insults your integrity, stop.

Take a deep breath.

Get up and walk around if you have to.

Then, return to the email and either reply politely
or delete it.

I know, it's very, very hard. In fact, it's one of
the most difficult things I've had to learn online.

But you don't get anywhere engaging in an email war.

So be the bigger person and walk away.

Then spend the time you would've spent arguing on
something productive like making more money online
or even turning the PC off and spending time with
your family or friends. :-)

This InfoShock was written by Neil Shearing, Ph.D.
To get your free copy of his Internet Success
Newsletter, visit the www.ScamFreeZone.com