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Ideas/Section-9
My intentions here are
not to make you feel horrible and degraded because you write handwritten
notes. Besides, it's easier to pick up a sticky note, write the
words "Send me more information," stick it in an envelope
and respond to an ad.
The only problem is, what happens if the
guy or gal on the other end can't read your writing? What happens
if they can't read your address? How can they possibly fill your
order?
One of the major problems I have experienced
with beginners is that they don't put their return address on the
envelope. There is no excuse for this! Walter Drake will sell you
1,000 address labels for $1.00. They may look cheap, but I can read
your address without any problem and at least contact you if I don't
know "what" you're ordering.
Let me give you an example of how an order
was submitted to me a couple months ago. Please understand this
is only a facsimile (not a real address). I don't want to embarrass
anybody:
***************************
(above was a sample of a sloppy handwriting)
Now, you tell me - what does this say?
Instead of throwing the request away, I put it in my "hold"
file, hoping that somebody would come along that could decipher
this address or claim it. But do you know "what" the above
example is translated as?
PO Box 9776, Reno NV
That's right! The guy wrote me a few weeks
later wondering what had happened to his order and I was able to
finally decipher his handwriting this time.
People in Nevada might know that "RNV"
means Reno, Nevada but I sure didn't!! I thought it meant "Registered
Nurse" or something!
However, this incident also alerted me
to something to because I had been guilty of the same thing in the
past. In fact - I used to write "Cols" for "Columbus."
People in Ohio automatically knew that "Cols" was an abbreviation
but the other 49 states and foreign countries didn't.
One problem with many people who begin
a mail order business is that they have NEVER been in business before.
They have no idea how to fold a business-size letter to fit in a
business-size envelope. Many have never worked in an office environment
before and have no clue about running an office effectively. They
are taught by some to hand-address envelopes so that people will
open them. In fact, I just read something the other day that came
through the mail that said: "Using mailing labels on your envelopes
will get 88% of your letters tossed in the trash can!" THIS
IS INSANE!! They tell you this nonsense because they know their
mailing list is bad and they want to have an excuse for not bringing
you any orders.
The fact is - ANY legitimate mail order
dealer will open an envelope REGARDLESS of what is on the outside.
They are only concerned with the contents INSIDE the envelope. Ask
yourself: Do you go through your mail each day and throw away anything
with a label on the outside? If you do, you are definitely part
of the minority. EVERYONE uses labels these days. It is the 1990's
folks! The age of the computer! No one has the time to hand-address
envelopes anymore. Hand-addressing them only shows that you are
a newcomer to business.
But back to the problem at hand. If you
have been mentally programmed to believe that hand-addressing envelopes
and handwriting your return address on your materials is okay, make
sure people can READ your writing plainly. PRINT rather than write.
Make sure people can easily see your "a" is not an "e".
And by all means - if you have an uncommon name, print it plainly.
You wouldn't believe how many people scribble their name for me
to typeset on an ad, then complain when I spell their name wrong.
One customer's first name was "Armuond" and I could only
make out the "Ar and "nd." I naturally had to assume
the name was "Arnold" but the customer got very upset
and mad at me because I didn't read his writing correctly.
So, before you get upset and wonder "why"
you never received an order; ask yourself if you originally sent
it with a handwritten note and/or abbreviated address. Chances are,
the company may not have been able to read your handwriting! And
to combat this problem in the future - please invest $80 in a typewriter
or $300 in a starter computer. If you can't make this investment
right now, then work your regular job until you can. And last, but
not least, if you have no exposure to office procedures, go get
a book at the library and learn the bare minimum basics, please!